General conditions of use of the website

These general conditions describe, determine and regulate the use of the content and services of the website (hereinafter: the website). The General Terms and Conditions constitute a legally valid and binding agreement between the provider and the website users.

The website is owned and managed by Ptujska klet d.o.o., Vinarski trg 1, 2250 Ptuj (hereinafter: publisher). The publisher reserves the right to change any part of the website and delete any part of the content. By continuing to use the website, you agree to the changes to the general conditions.

1. Declaration on the protection of personal data

In the company Ptujska klet d.o.o., Vinarski trg 1, 2250 Ptuj, tax number: SI15804666, registration number: 1482297000 (hereinafter: manager) we respect your privacy and are committed to protecting the personal data we receive from you. We pay great attention to this aspect when carrying out our online activities. Our data protection policy is therefore consistent with the applicable provisions in the field of personal data protection as well as with other legal provisions. To protect your data as effectively as possible against accidental or intentional manipulation, loss of data, and its destruction, or to prevent unauthorized third parties from accessing it, we use technical and organizational security measures, which we upgrade following technological developments and legal changes. In the following, we will inform you which of your data we collect and what we use them for, how we protect your data, and how you can change your data yourself.

2. What information about you do we collect?

You can visit our website without providing your personal information. Providing personal data is only necessary when filling out the following forms.

Subscribe to e-newsletters

The personal data we collect about you is:
Email address

We collect, use and process personal data received by filling out the "Contact Us" form to keep records of the number of inquiries and communication by e-mail or telephone. We use and process personal data received by filling out the "Subscribe to e-news" form for communication by e-mail.

3. How do we protect your data?

All the mentioned data are stored on the server in the manager's internal CRM system for two years, after which they are permanently deleted, for the sake of traceability and ensuring the quality of services. In the company Ptujska klet d.o.o., we can use personal data in an anonymized summary form for basic analysis of satisfaction with our services. Under no circumstances will we hand over your data to unauthorized persons. The data we collect and the process will be disclosed if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and the protection and realization of the administrator's legitimate interests. The user himself is also responsible for the protection of personal data, namely by ensuring the security of the computer and the system running on it, with which he makes orders.

If you have given your explicit consent, we send you our news in the form of e-news, which at the same time means that we can also send you electronic content of a commercial nature. The data you have provided to us will only be used for these purposes. If you no longer wish to receive e-news, you can unsubscribe at any time by clicking on the link found in the e-news. In this case, we will stop processing your data. The processing of data for sending newsletters is necessary for our legitimate interests, so you are not obliged to deliver this data and/or consent to receive it. The legal basis is your consent (point 6 of the Personal Data Protection Regulation). We will not send you news without your consent.

4. Right of access to information

You have the right, upon your request and free of charge, to receive information about which of your data we have stored. Furthermore, you have the right to request the correction, deletion, or prohibition of the use of incorrect data. In certain circumstances, the deletion of data may be contrary to legal regulations, especially if the data is intended for accounting and bookkeeping purposes. You can request at any time:

  • Correction of your data by sending a written request to the address
  • Permanent deletion of personal data that the manager keeps about you by sending a written request to the address
  • Export and access personal data in electronic form, which the manager keeps about you, by sending a written request to the address

5. Use of cookies

You can read more about the cookie policy at this link.

6. Retargeting

We use technology from Google Inc. for the operation of our online offers and product recommendations. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google") to create pseudonymized user profiles on the behavior of online users for marketing purposes. For this purpose, we can use cookies that enable the web browser to be recognized on subsequent visits. The saved browsing behavior is analyzed based on an algorithm, so that we can display products recommended according to interests in the form of advertising banners or advertisements on third-party websites. Pseudonymized user profiles are not linked to the personal data of the pseudonym bearer without the specific express consent of the person concerned. You can cancel the creation of a pseudonymized user profile for interest-based advertising/ads at any time on this website [insert link: Further information on interest-based advertising is available at].

This website uses the Retargeting-Pixel Custom Audiences service from Meta Platforms Inc, 1 Hacker Way, Menlo Park, California 94025, USA. With Remarketing-Pixels, Meta Platforms Inc uses our website users as a target group for marketing ads on Facebook and Instagram Ads. For this purpose, a cookie from Meta Platforms Inc. is stored on your PC. More information about the scope and purpose of data collection and further processing and use of data by Meta Platforms Inc., as well as the options for privacy protection settings, can be found in Meta Platforms Inc.'s data protection guidelines at and You may opt out of Custom Audiences at

7. Web analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses the i. "cookies", text files that are stored on your computer and enable the analysis of your use of the website. In addition, this website uses the Google AMP Client ID API to use Google Analytics to link user activity on AMP pages with activity on non-AMP pages. Google's web tracking codes for this website use the "_anonymizeIp()" function. With this, the IP address within the member states of the European Union or in other countries of the European Economic Area is processed only in abbreviated form, so that a direct connection with a person is excluded. Only in exceptional cases is the entire IP address transferred to a Google server in the USA and shortened there. At the request of the administrator of this website, Google will use this information to evaluate your use of the website, prepare a report on website activity, and provide services related to the use of the website and the Internet. The IP address transmitted from your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we warn you that in this case, you may not be able to use all the functions of this website in full. In addition, you can prevent Google from collecting and processing cookie data and data related to your use of the website (including your IP address) by downloading and installing the browser plug-in from the link below:

8. Manager

Ptujska klet d.o.o.
Vinarski trg 1, 2250 Ptuj
t: +386 (0)2 78 79 810
Date: 17. 3. 2023

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